Abstrak :
This Book is About Capitalist Globalisation, Corporatised Tourism and Their Alternatives, Market Segmentation of Australian Tourists in Vietnam: An Application of the HOLSAT Model, Institutions and Tourism Development, Opportunities and Obligations in Dealing with the Disabled Staff and Customers in Hospitality Industry, Stated Preferences of Tourists for Rural Accommodation Choices, IT and Firm Performance: A Study in the Spanish Hospitality Sector, Quality Management in the Tourism Industry: A Literature Review and Agenda for Future Research, Managing Tourist Purchasing Behavior by Creating the Dual Roles of Highway Service Mall, Red Tourism: A Misplaced Search for Authenticity, The Outsourcing Process Oriented to the Development of Relational Capabilities in Hotels, Tourism and Natural Resources: Management Tools for Their Sustainability, Future Insights into Mass Tourism Destinations. With Special Reference to Spain, The Hidden Economy in Tourism Circumstantial Evidence from the Hotels and Restaurants in Norway, Diversity Management as a Source of Sustainable Competitive Advantage in Tourism Industry.