Bidang Ilmu : Pariwisata
Penulis : James A. Bardi
Abstrak :
This Book is About Introduction to Hotel Management, Hotel Organization and the Front Office Manager, Effective Interdepartmental Communications, Property Management Systems, Reservations, Yield Management, Guest Registration, Processing Guest Charge Payments, Guest Checkout,Night Audit, Managing Hospitality, Training for Hospitality, Promoting In-House Sa, Security.